Privacy Policy

Empire collects only what is needed to respond to an inquiry and to run the site.

• Information you send us. When you use the project inquiry form, you choose what to provide: project type, name, organization, email address, phone number, project or event name, location, timeframe and project details.
• Direct contact. If you call or email us, we keep the contents of that correspondence so we can respond and reference the project later.
• Standard server records. Like most websites, requests to this site may be logged by our hosting provider for security and reliability purposes.

We do not ask for sensitive personal information through this website, and we do not collect payment details here.

Information submitted through this site is used to:

• respond to your inquiry and discuss scope, schedule and technical requirements;
• prepare quotes, proposals and production or installation documentation;
• keep a record of the conversation for follow-up on the same project;
• maintain the security and operation of the website.

We do not sell your information. We do not rent, trade or share it for advertising purposes, and we do not add you to a marketing list from a project inquiry.

Information may be shared only in limited, practical circumstances:

• Service providers. Companies that host this website or deliver our email process information on our behalf in order to provide those services.
• Project delivery. Where a project requires it, relevant details may be shared with crew, subcontractors, manufacturers or venue staff working on that project.
• Legal requirements. Where we are required to do so by law, or where it is necessary to protect our rights, property or safety.

Inquiries and project correspondence are kept for as long as they are useful to the working relationship and to our business records. If you ask us to delete your inquiry, we will do so unless we are required to retain it for legal, tax or contractual reasons.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at info@empiresoundandlighting.com or 407-850-8003 and we will respond directly. We may need to confirm your identity before acting on a request.

You are never required to use the website form. Calling or emailing us achieves the same result.

Cookie use on this website is described separately in our Cookie Policy.

This website is served over HTTPS, and we take reasonable measures to protect information sent to us. No method of transmission or storage is completely secure, so please do not send confidential technical drawings, credentials or sensitive documents through the website form — contact us and we will arrange an appropriate method.

This website is intended for business inquiries and is not directed to children. We do not knowingly collect information from children.

We may update this policy as our services or systems change. The month and year of the most recent review is shown at the top of this page. The current version was last reviewed in Aug 2026.